Platforms
Ready platforms, proven on live sites.
Eight platforms in three suites. Faster rollout, lower cost and less risk than building from scratch.
Suite 01
Operations Suite
Run facilities, assets and teams on one layer.
Total tickets
128
Last 30 days
Open
21
SLA compliance
96%
Escalated
3
Ticket lifecycle
- Raised128
- Assigned121
- Resolved107
- Reopened2
Live ticket queue
- TKT-2481AC not effective · Ward 3B42 min left
- TKT-2479Patient transport · OPD → RadiologyResolved
- PPM-311DG set 2 · monthly PPMDue today
- TKT-2476Lift 2 stuck · Tower BEscalated L2
- QRBuddyOne platform for helpdesk, SOPs, assets, compliance and facility services.
- Productivity
- Risk
- Cost
- People TrackingLive location of staff, patients and assets, with porter dispatch.
- Cost
- Productivity
- Insight GeneratorTurns operational data into board-ready insight, automatically.
- Productivity
- Risk
Suite 02
Healthcare Suite
A digital hospital, from front desk to clinical record.
Patient journey · Token A-042
- Registered
- Checked in
- Consultation
- Payment
- Reports
- A-041CardiologyNow serving
- A-042Cardiology6 min
- B-117Orthopedics12 min
- C-008Radiology4 min
Average wait
8 min
Self check-ins today
214
- SmartScanA walk-in OPD journey with no front-desk queues: one scan, no app.
- Experience
- Productivity
- HIMSAppointments, queues, billing and staff roles in one secure system.
- Productivity
- Cost
- EMRVitals, consultation notes and prescriptions in one screen.
- Productivity
- Risk
- AI Reports for HealthcareAI that turns hospital data into clear, timely management reports.
- Productivity
- Risk
Suite 03
Experience Suite
Hear every patient and customer. Act on it.
Google rating
4.6
Replied to 96% of reviews
Locations
- 1Main hospital4.7
- 2City clinic4.6
- 3East wing OPD4.4
Review inbox · needs reply
2★ · Patient review12 min ago
“Doctor was great, but we waited 40 minutes at billing.”
AI-drafted replyApologetic
Thank you for your feedback. You are right, a 40-minute wait is not okay. We have shared this with our billing team…
Post replyEdit
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